Hi! This is our privacy policy and, if you landed here, it means that you want to learn
how we process your personal data at
armattanquads.com
service@armattanquads.com
and how we protect your privacy. We won’t let you down!
Essential information we collect
In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:
- remember who you are after you log in so that you do not need to authenticate at each click;
- monitor if our website is running with the high performance we are dedicated to providing;
- let you browse between products without having to start back from the home page at each click;
- remember if you put something in your shopping cart before you decide to checkout; and
- Control that your data is processed securely
- To process orders and notify customers about products that are back in stock
We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.
Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.
Accounts
You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also you the possibility to easily withdraw your consent and delete your account. Just
Email us at service@armattanquads.com
Partial Purchases
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.
Reviews
If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.
Personalization
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.
Cookies
Cookies can be used to recognize you when you visit our Website, remember your preferences, and give you a personalized experience. Third party integrations on our Website also use Cookies. By using our Website or Services, you are agreeing to the use of Cookies and similar technologies for the purposes described in this Privacy Policy. It possible to disable Cookies through your device or browser settings, but doing so may affect your ability to use the Website. The method for disabling Cookies may vary by device and browser, but can usually be found in preferences or security settings. To find out more about Cookies, including how to see what Cookies have been set and how to manage and delete them, visit allaboutcookies.org, or aboutcookies.org. Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
How do we process your information?
We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.
Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services.
Payment: Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), but we want to use accredited companies to process
your credit card information
Our Payment Gateway Provider: PayPal
Shipping: We integrate with a number of shipping companies to fulfill your orders.
Our Shipping providers Chunghwa Post, EMS, DHL
Partnering with highly specialized external companies allows us to focus on what we do best:
selling great products.
How can you control your personal data?
If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.
How long do we keep your data?
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons.
Therefore, we might need to retain certain data even if you ask to delete it.
Do we have any legal obligations when handling your data?
Many. We might need to share your personal information to comply with applicable legal obligations.
EU-U.S. Privacy Shield Framework
We are a voluntary participant in the EU-U.S. Privacy Shield Framework (“EU Framework”), which you can learn more about at the U.S. Department of Commerce’s Privacy Shield site at https://www.privacyshield.gov. We are committed to the principles of the EU Framework and we subject all Personal Information we collect to those principles. As a participant, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission, the Department of Transportation, and any other authorized U.S. agency.
We may be required to disclose Personal Information in response to lawful requests by public authorities, including complying with national security or law enforcement requirements. In addition, we comply with the onward transfer liability provisions regarding your Personal Information.
You have the right to access Personal Information we have collected about you and can request us to make update or corrections to your Personal Information.
You may also, under certain conditions, invoke binding arbitration. The process for binding arbitration is described at the Privacy Shield site: https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint.
The list of participants in the EU Framework is available at https://www.privacyshield.gov/list.
Other than as described in this Privacy Policy, we will not give any information about you to others without your express permission
Your Rights Over Personal Information We Control
Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. You may access, correct, or request deletion of your personal information by contacting us at service@armattanquads.com.
To deactivate your account, please email us at service@armattanquads.com
We will respond to your request for access or to modify or deactivate your information within thirty (30) days.
Note that when your Personal Information is reasonably necessary for us to provide you services, or for the operation of our network, the collection, use and disclosure of Personal Information is required and you cannot opt-out or delete the information without terminating your services. If your Personal Information is not reasonably necessary for the provisioning of the services or for the operation of our system, you will have the choice to withdraw your consent by opting out. For example, where you have provided express consent for the use of specific services for marketing purposes, you can opt-out later on as you like. Similarly, you can opt-out of your Personal Information being used for a variety of marketing communications by us, including telemarketing or addressed marketing mail, or commercial electronic messages like email messages, at any time by modifying your subscription settings.
Links to Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Age Restrictions
You must be 18 years of age to make a purchase.
Our services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any Personal Information, please contact us.
CONTACT US
Should you have a problem with our use of your personal data, please let us know and we will make all reasonable efforts to meet your concerns. In case you have any questions or comments regarding this Privacy Statement, please contact us.
Who can you reach out to for privacy matters?
Should have any questions about our privacy policy. Please contact
Chris Leroux, CEO and founder of Armattan
service@armattanquads.com
CHANGES TO THE PRIVACY STATEMENT
We reserve the right to change this privacy statement from time to time and will post any revisions on our Website and may also provide notice to you through the service or via email. Therefore we encourage you to check the Website often to read the latest version. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used.